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Your experienced HostFast client support team are available to serve you 24 hours a day, 7 days a week by Email/Ticket, Live Chat and Telephone...
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Sales, billing or technical support inquiries can only be dealt with by using our dedicated 24x7 Live Chat or Support Ticket systems. Our phones are only manned by administration staff who will refer any other inquires to ticket or Live Chat support.
In order to offer you the most efficient way of getting an answer to your question we have put together a selection of support resources.
Over 90% of our clients find an answer using steps 1 and 2 below, so please take advantage of this time-saving.
Whenever one of our technical support team is chatting online it means that they are not working on fixing any support issues. So again if you can find an answer in step 1 or 2 you will be helping us keep our technical support team doing what they are best at; fixing things!
You can find out about known support issues or see any support announcements from your client area.
Most of our client's questions are answered in our FAQ section and/or our knowledgebase articles.