How to Contact HostFast

Your experienced HostFast client support team are available to serve you 24 hours a day, 7 days a week by Email/Ticket, Live Chat and Telephone...

Support Ticket (average response time 30-60 minutes)

Sales
Billing*
Technical Support*
* Existing clients only - login required

Email

Sales
Billing
Technical Support

24x7 Instant Live Chat

Sales
Billing
Technical Support

Click to connect instantly with a HostFast representative. Please give us as much information as possible before you begin so we can help you quickly and effectively.

Telephone - Sales & Customer Service

Sales, billing or technical support inquiries can only be dealt with by using our dedicated 24x7 Live Chat or Support Ticket systems. Our phones are only manned by administration staff who will refer any other inquires to ticket or Live Chat support.

Contact Us Here
Contact Us
You can call us free using Skype
Contact Us

By Mail

contact us by mail
SITE VERIFIED:
Get Online Now
SITE VERIFIED:
Domain Names
SITE VERIFIED:

Quality

  • Top quality hardware
  • Top quality staff
  • Top quality hosting!

Excellence

  • 99.9% uptime guarantee
  • Cutting-edge technology
  • Fully redundant network

Great Value

  • Plans just $1 a month
  • No set up fees
  • No hidden costs

Support

  • 24x7 dedicated support
  • Highly trained
  • Here to look after you

Money Back Guarantee

  • 100% Risk Free
  • No quibble guarantee
  • 90 days to check us out

Tried & Trusted

  • Over 110,000 clients
  • 5 star user rating
  • Testimonials to view

Many Ways
To Pay

  • All major credit cards
  • PayPal Approved
  • No card, no problem!

Instant Activation

  • 24x7 Activation
  • 24x7 Support
  • Go live now!
Chat with our team when it suits you
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Here to help!

In order to offer you the most efficient way of getting an answer to your question we have put together a selection of support resources.

Over 90% of our clients find an answer using steps 1 and 2 below, so please take advantage of this time-saving.

Whenever one of our technical support team is chatting online it means that they are not working on fixing any support issues. So again if you can find an answer in step 1 or 2 you will be helping us keep our technical support team doing what they are best at; fixing things!

Step 1

Check for known issues

You can find out about known support issues or see any support announcements from your client area.

System Status Report

Support Announcements

Step 2

Check Online

Most of our client's questions are answered in our FAQ section and/or our knowledgebase articles.

FAQ section

Knowledgebase

Step 3

Contact Us

If you cannot find an answer to your question during step 1 or step 2 then you will need to contact our live support team.

Sales

Technical Support

Billing