Acceptable
Usage Policy
3iX Networks (hereafter
referred to as 3iX) is dedicated to providing an all
round top quality service. The terms and conditions
which follow are necessary to ensure that we may continue
to provide the best possible service to all of our customers
whilst at the same time satisfying our legal and ethical
responsibilities.
Failure to follow any
term or condition will be grounds for immediate account
deactivation without notice. 3iX will be the sole arbiter
as to what constitutes a violation of any of these provisions.
Activity which results
in the suspension or deactivation of an account will
result in a forfeiture of all fees paid. Complaints
made regarding abuses of an account will be investigated
and if found guilty will be grounds for immediate suspension.
To report suspected
abuses or any violations of these policies, please contact
abuse@3ix.org
Illegal
Usage
3iX servers may be used
for lawful purposes only.
Transmission, storage,
or distribution of any information, data or material
in violation of any applicable law or regulation is
prohibited. This includes, but is not limited to: copyrighted
material, trademark, trade secret or other intellectual
property right used without proper authorization, and
material that is obscene, defamatory, constitutes an
illegal threat, or violates export control laws. Examples
of non-acceptable content or links: Pirated software,
Hackers programs or archives, Warez sites, MP3, and
IRC bots.
The subscriber to 3iX
service agrees to indemnify and hold harmless 3iX from
any claims resulting from the use of the service that
damages the subscriber or any other party.
3iX will be the sole
arbiter as to what constitutes a violation of this provision.
Adult
Content
Legal Adult Content
is allowed
Security
Violations of system
or network security are prohibited, and may result in
criminal and civil liability. Examples include, but
are not limited to the following: Unauthorized access,
use, probe, or scan of a systems security or authentication
measures, data or traffic. Interference with service
to any user, host or network including, without limitation,
mail bombing, flooding, deliberate attempts to overload
a system and broadcast attacks. Forging of any TCP-IP
packet header or any part of the header information
in an email or a newsgroup posting.
Server
Resource
Any website that uses
a high amount of server resources (such as, but not
limited to, CPU time, memory usage, and network resources)
will be given an option of either paying extra for a
dedicated server / semi-dedicated server (which depends
on the resource needed) or reducing the resource used
to an acceptable level. 3iX shall be the sole arbiter
of what is considered to be a high server usage level.
Chat
Rooms
3iX does not provide
chat room software. You may elect for a Dedicated Server
to Run a chat room efficiently
Background
Running Programs
3iX does not allow background
Daemons such as IRC bots; eggdrop; BitchX; XiRCON; and
any other program that interferes with normal server
operation. IRC 3iX does not allow IRC or IRC bots to
be operated on our servers.
Backups
3iX performs daily backups
on all servers to ensure critical files are never lost.
However 3iX is NOT responsible for lost data, time,
income or any other resource due to faulty backups or
non-existent backups. Please always backup your own
data for Redundancy.
Client
Responsibility
The client is responsible
for all activity originating from the account unless
proven to be a victim of outside hacking or address
forgery. The client is responsible for securing their
username/password. The client assumes responsibility
for all material on their site that may be put on by
a third party (such as the usage of Free For All links
pages). Use of 3iX's service requires a certain level
of knowledge in the use of Internet languages, protocols,
and software. This level of knowledge varies depending
on the anticipated use and desired content of the web
space by the client. The following examples are offered:
Web Publishing: requires knowledge of HTML, properly
locating and linking documents, FTPing Web contents,
Graphics, text, sound, image mapping, etc.
web publishing tools: knowledge of the tools as
well as Telnet and FTP understanding and capability.
CGI-Scripts: requires a knowledge of the UNIX environment,
TAR & GUNZIP commands, Perl, CShell scripts, permissions,
etc. Mail: a use of mail clients to receive and send
mail, etc. The client agrees that he or she has the
necessary knowledge to create and maintain their web
space. Client agrees that it is not the responsibility
of 3iX to provide this knowledge or support outside
matter specific to 3iX servers.
UCE
(Unsolicited Commerce Email) - SPAM
Spamming, or the sending
of mass unsolicited email, from or through a 3iX server
or using an email address that is maintained on a 3iX
machine is STRICTLY prohibited. 3iX will be the sole
arbiter as to what constitutes a violation of this provision.
If you engage in any of the foregoing activities using
the service of another ISP or IPP, but channeling activities
through a 3iX server as a maildrop for responses, you
are in violation. Violators will be assessed a minimum
of $200.00 fine and will face an immediate suspension.
See our NO SPAM Policy for more details.
Server
abuse
Any attempts to undermine
or cause harm to a 3iX server or customer of 3iX is
strictly prohibited. Any sub-networks of 3iX and dedicated
servers must adhere to the above policies. The failure
to meet or follow any of the above guidelines are grounds
for account deactivation. We reserve the right to remove
any account without prior notice.
Software
Distribution
3iX's shared Web Hosting
accounts are not to be used for the purposes of distributing
software and multimedia products. If you wish to distribute
software and/or multimedia files, please contact sales@3ix.org
for a special arrangement.
Multimedia
Files
Multimedia files are
defined as any graphics, audio, and video files. 3iX's
Web Hosting accounts are not to be used for the purposes
of distributing and storing unusual amount of multimedia
files. Any Web site whose disk space usage for storing
the multimedia files exceed 70% of its total usage,
either in terms of total size or number of files, will
be deemed to be using unusual amount of multimedia files.
Domain
Names
3iX will take necessary
steps to register domain names on behalf of the client
when requested. However, clients are responsible for
renewing their domain names. 3iX does not take responsibility
for failing to renew domain names. If your domain name
was registered via our company, you must check and take
appropriate actions to renew a domain that is about
to expire. We do not handle renewals unless specifically
asked for by sending a ticket to our helpdesk.
Actions
Taken by 3iX
The failure by a customer
to meet or follow any of the above policies/terms is
grounds for account deactivation. 3iX will be the sole
arbiter as to what constitutes a violation of the AUP.
3iX reserves the right to remove any account without
prior notice.
When 3iX becomes aware
of an alleged violation of its AUP, 3iX will initiate
an investigation. During the investigation, 3iX may
restrict a customer's access in order to prevent further
potentially unauthorized activity. Depending on the
severity of the violation, 3iX may, at its sole discretion,
restrict, suspend, or terminate a customer's web hosting
account and/or pursue other civil remedies. If such
violation is a criminal offense, 3iX will notify the
appropriate law enforcement authorities of such violation.
3iX does not issue credits
for outages incurred through service disablement resulting
from AUP violations.
3iX customers agree
to indemnify and hold harmless 3iX from any claims resulting
from the use of our services that damages them or any
other party. The 3iX service is provided on an as is,
as available basis without warranties of any kind, either
express or implied, including, but not limited to, warranties
of merchantability, fitness for a particular purpose
or non-infringement. 3iX expressly disclaims any representation
or warranty that the 3iX service will be error-free,
secure or uninterrupted.
No oral advice or written
information given by 3iX, its employees, licensors or
the like, will create a warranty; nor may you rely on
any such information or advice. 3iX and its partners
and suppliers will not be liable for any cost or damage
arising either directly or indirectly from any transaction
or use of the service.
Modification
3iX reserves the right
to add, delete, or modify any provision of this Policy
at any time without notice.
Refusal
Of Service
We reserve the right
to refuse, cancel, or suspend service at our sole discretion
within human reason.
3iX
Networks
November 2001
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