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The HostHi Guarantee..

Our customer service charter guarantees that you'll recieve a reliable risk-free service.

At HostHi it's our aim to be the best in everything that we do, our customer service charter sets out the following goals ...

  • Provide a reliable, feature packed hosting service
  • Highest levels of customer service
  • Robust servers built using the latest technology
  • Maximum guaranteed uptime
  • Secure and reliable backups
  • Honest, clear policy and business practices
  • All at industry beating prices!

If you are not happy with any aspect of our service, please let us know, we really care and will do our best to resolve your issue.

90 Day Money Back Guarantee

We are confident that you'll be pleased with the HostHi performance and support, however for your peace of mind we offer a no-quibble 90 Day Money Back Guarantee on all web hosting plans. We take pride in our business so we'll probably ask you why you are leaving, but you will get a refund of hosting fees (remainder of the term) within 72 hours of requesting it.

The refund will exclude any fees for domain registration, the domain will still belong to you and you can use it with any hosting company by updating the nameservers in the client area.